FAQ: The iPhone app that helps you help your customers
- Posted on November 30, 2012
- in Press Releases
Newcastle upon Tyne, United Kingdom – No one likes to receive what is obviously a standard pre-written reply letter, but supporting your customers without them can mean writing the same things over and over again. Not any more! FAQ holds all the answers you need, and they can be combined with loads of opening and closing phrases to perfectly reflect the tone of your customer’s query. Just make the appropriate selections, and the perfect reply email is instantly created for you.
Lead developer Peter Johnson said “We created FAQ Email Composer to help support a successful iPhone app that receives more than 50 customer queries and support questions every week. It creates tailored replies to complex customer questions, and eliminates a lot of repetitive typing. With FAQ available we find we now often choose to reply to an email from our iPhone rather than longhand from our desktop, and it is great to be able to support our customers with a rapid email response, even when we are on the move.”
In addition to customer support, FAQ can be used for any information you might want to access repeatedly, such as travel directions, standard boilerplate wording, small print. safety warnings, instructions to pupils on a school trip etc. The final text (and attached images) can be placed in an email or copied to the clipboard.
The new version of FAQ 1.1 adds iPhone 5 and iOS6 support, and duplicating of email topics.
* iPhone, iPod touch, and iPad
* Requires iOS 4.3 or later (iOS 6 ready)
* This app is optimized for iPhone 5
* 16.9 MB
Pricing and Availability:
FAQ- Email Composer 1.1 is $2.99 USD (or equivalent amount in other currencies) and available worldwide exclusively through the App Store in the Productivity category.
Soluble Applications is a development studio targeting mobile devices. The studio was founded in Newcastle Upon Tyne in 2010 by Peter Johnson, a seasoned veteran with over 25 years’ experience in the videogames industry as programmer, producer and studio head working on console titles for world-leading games publishers including 2K Games, Atari and Ubisoft. Copyright (C) 2012 Soluble Applications. All Rights Reserved. Apple, the Apple logo, iPhone, iPod and iPad are registered trademarks of Apple Inc. in the U.S. and/or other countries.